Privacy Policy

Digital Doorway ("Digital Doorway," "we," "our," or "us") is a Texas-based real estate technology company providing SaaS tools, CRM, marketing automation, IDX websites, and transaction coordination services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Data

Name, email address, phone number, mailing address, company name, brokerage affiliation, license number, and any other information you voluntarily provide when you register for an account, request a demo, submit a lead form, or contact us.

1.2 Usage Data

IP address, browser type, device identifiers, operating system, access times, pages viewed, referring URLs, and interactions with our CRM, IDX websites, and marketing automation tools.

1.3 Client and Lead Data

When you use our CRM or transaction coordination services, you may upload or generate data about your own clients and leads. You represent that you have the necessary rights and consents to share that data with us for processing on your behalf.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and similar technologies to operate our website, remember preferences, and analyze traffic. You can instruct your browser to refuse cookies, but some features of our Services may not function properly without them.

2. How We Use Your Information

• Provide, operate, and maintain our Services, including CRM, IDX websites, and marketing automation
• Process transactions, subscriptions, and billing
• Communicate with you about updates, support, and promotional offers
• Send SMS and email marketing communications where you have provided consent
• Personalize and improve your experience
• Detect, prevent, and address fraud, security, and technical issues
• Comply with legal obligations and enforce our Terms and Conditions

3. SMS and Email Marketing Consent

If you opt in to receive SMS or email marketing communications, message and data rates may apply and frequency may vary. You may opt out of SMS messages at any time by replying "STOP," and you may unsubscribe from marketing emails using the unsubscribe link included in each message or by contacting us directly. Opting out of marketing communications will not affect transactional or account-related messages.

4. Disclosure of Your Information

4.1 Third-Party Service Providers

We share information with vendors who perform services on our behalf, such as payment processing (including Stripe), hosting, data analysis, email/SMS delivery, and customer support. These providers are authorized to use your information only as necessary to provide services to us.

4.2 MLS and IDX Data

Our IDX websites display property listing data licensed from Multiple Listing Services ("MLS"). Such data is subject to the applicable MLS's terms of use, and we do not control or guarantee the accuracy of third-party listing data.

4.3 Affiliates, White-Label, and Co-Branded Partners

We may share information with our affiliates, white-label partners, and co-branded platform operators, who are required to handle your information consistent with this Privacy Policy.

4.4 Legal Requirements and Business Transfers

We may disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, or sale of company assets.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Restriction: Request that we limit how we process your information
• Portability: Request a transfer of your data to another provider
• Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, contact us at Info@DigitalDoorway.io.

8. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information is collected, used, or disclosed; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising these rights. Digital Doorway does not sell your personal information. To exercise your California rights, contact us using the information below.

9. Children's Privacy

Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your location. By using our Services, you consent to this transfer and processing.

11. Third-Party Websites

Our Services may link to third-party websites not owned or controlled by Digital Doorway. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our Services after changes are posted constitutes acceptance of those changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Digital Doorway
Texas, United States
Email: Info@DigitalDoorway.io

See also our Terms and Conditions or contact our team directly.