Answers about the Digital Doorway platform
Find answers to common questions about our platform, pricing, and services. Can't find what you're looking for? Reach out to our team.
Getting Started
New to Digital Doorway?
What is Digital Doorway?+
Digital Doorway is a comprehensive white-label technology platform designed specifically for real estate professionals. We provide instant offers, AI-powered lead discovery, and automated marketing tools to help brokerages, agents, title companies, lenders, and coaches grow their business.
Who can benefit from Digital Doorway?+
Our platform is designed for real estate brokerages, individual agents, title companies, lenders, real estate coaches, and agencies. Whether you're looking to generate more leads, provide instant offers to sellers, or automate your marketing, Digital Doorway has solutions tailored to your needs.
How long does it take to get started?+
Most clients are up and running within 24-48 hours. Our team handles the technical setup and branding customization, and we provide comprehensive training to ensure you're comfortable using all features from day one.
Is there a free trial available?+
Yes! We offer a free trial or demo period so you can experience the platform before committing. The trial includes access to key features so you can see firsthand how Digital Doorway can transform your business.
Product & Features
Platform capabilities
How does the Instant Offers feature work?+
Our Instant Offers platform connects you with 8+ national institutional buyers and local buyers instantly. Simply enter a property address, and within 1 minute, you'll generate multiple competitive cash offers from real, backed buyers. 85% of sellers who receive instant offers convert to listing opportunities, giving you 5x more conversations and 2x more listings.
What is AI Lead Discovery?+
Our AI Lead Discovery automatically identifies motivated sellers and high-quality leads you would never find manually. It captures 95% of website visitors who leave without filling out a form, delivering automated prospect identification, scoring, and real-time alerts for hot opportunities — 5x more qualified leads per month.
How does the Marketing Automation work?+
It includes custom landing pages with automated home values and offers, email automation integrated with your CRM, AI Dynamic Links that track engagement, and direct mail QR codes. You'll see 10x more engagement, 3x more opportunities from your database, and save 85% of your marketing time.
Can I integrate Digital Doorway with my existing CRM?+
Yes! Digital Doorway offers integrations with popular CRM systems and marketing platforms. Contact our support team to discuss specific integration needs.
Do you support transaction coordination and IDX websites?+
Yes. We offer full transaction coordination priced per transaction, custom MLS-powered IDX websites, a social content planner, and a listings-to-leads concierge — all available as add-ons to any core plan.
White Label
Branding & reselling the platform
What does "white-label" mean?+
White-label means you can brand our platform as your own. Your clients and leads will see your company name, logo, and branding throughout their experience — not ours — so you maintain your brand identity while leveraging our technology.
Can I invite unlimited users under a white-label account?+
Yes. Enterprise white-label accounts have zero per-seat fees. Whether you have 5 users or 500, the platform fee stays flat, making it ideal for brokerages, agencies, and enterprises.
Can I generate revenue by reselling the platform?+
Yes. You control your pricing — sell AI-discovered leads to your agents for $2-5 each and charge a monthly subscription (e.g., $99/month) for premium marketing tools. Most clients generate $2K-$10K+ per month in margin revenue depending on agent count.
Pricing & Billing
Plans, fees, and cancellations
What pricing plans are available?+
We offer flexible pricing plans tailored to different business needs and sizes — from individual agent plans starting around $149/month to a flat $299/month enterprise white-label plan with unlimited users. Visit our Pricing page for full details.
Is the enterprise price of $299/month really all I pay?+
Yes! $299/month gives you full access to all three services (Instant Offers, AI Lead Discovery, and Marketing Automation), unlimited users, white label branding, priority support, and integrations, with no hidden fees or per-seat charges.
Are there setup fees?+
Individual IDX website and Listing Lab Pro plans include a one-time setup fee. Enterprise white-label plans have no setup fees at all.
Can I cancel my subscription?+
Yes, you can cancel your subscription at any time with 30 days' written notice. Please note that payments made after the trial period are non-refundable.
Support
We're here to help
What kind of support do you provide?+
We provide comprehensive support including email support, live chat, documentation, video tutorials, and onboarding assistance. Enterprise clients receive dedicated account management and priority support.
Is my data secure?+
Absolutely. We use industry-leading security measures including encryption, secure data centers, and regular security audits, and we're compliant with data protection regulations.
Do you provide training?+
Yes! We provide comprehensive onboarding training, video tutorials, documentation, and ongoing support, plus live training sessions for enterprise clients.
Still have questions?
Our team is here to help. Schedule a demo or reach out to discuss how Digital Doorway can help grow your real estate business.